Yes, we deliver all over the European Union. Additional delivery charges may apply, and will be added during payment.
It will depend on the shipping method you chose at checkout. Express shipping takes from 2 to 3 business days, while standard shipping takes between 4 to 5 business days. For the orders outside France, it takes from 7 to 15 business days. Delivery details will be indicated in your order confirmation email.
We work with Colissimo for France, and DHL for international shipping.
You have 14 days after receiving your order to return it to us and get a refund if it does not suit you. Returns are free, we kindly invite you to click on the following link: https://inoui-editions.shipping-portal.com/rp/ to proceed with the refund. Attention, you must add a hashtag “#” at the beginning of your order number so that our system takes it into account.
Inoui Editions reserves the right to refuse any return that does not meet these conditions.
You will receive an email to notify you when the refund has been made. It takes about 10 working days for our service to process your request.
We mainly use wool, cotton, silk and modal wool to make our products.